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This package includes:

Hands-on Labs

Practice Tests

Quests

How to purchase

Bulk Purchase

Microsoft Courseware Marketplace

Direct Purchase

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Hands-on Labs

MB-910: Microsoft 365 Fundamentals

The MB-910 Hands-on Lab offers an immersive introduction to Microsoft Dynamics 365 Customer Engagement Apps, emphasizing CRM essentials. Participants explore how Dynamics 365 streamlines customer interactions, enhances sales processes, and optimizes overall customer relationship management.

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Fundamentals

Lab Description

The MB-910 Hands-on Lab provides a comprehensive introduction to Microsoft Dynamics 365 Customer Engagement Apps, focusing on the fundamental concepts and functionalities of the CRM (Customer Relationship Management) module. Participants will gain a solid understanding of how Dynamics 365 can streamline customer interactions, improve sales processes, and enhance overall customer relationship management.

Pre-requisite

No prior experience with Microsoft Dynamics 365 is required. However, a basic understanding of CRM principles and familiarity with business processes will be beneficial.

Learning objective

Upon completion of the MB-910 Hands-on Lab, learners will have a strong foundation in the core features and capabilities of Microsoft Dynamics 365 Customer Engagement Apps. They will be equipped with the knowledge to effectively utilize Dynamics 365 to enhance customer engagement, optimize sales activities, and improve overall customer relationship management.

Lab Exercises

Work with customer engagement apps

Manage Customers and Activities

Create a simple Customer Journey

Implement Azure Key Vault

Secure network traffic

Manage access with RBAC

Why Choose Us?

On Demand Labs

Launch pre-validated labs within seconds according to your requirements without any hassle.

Instructor Control

Monitor progress and provide real-time guidance with shadow labs feature for a look-over-the-shoulder experience

No Cloud Trials

No need of Cloud Subscriptions, we take care of that for you.

FIXED COST

No need to worry about cloud spends, everything is included.

Validated Lab Environments

CloudLabs lab environments and lab guides are tested and optimized to ensure that learners have a smooth experience while performing the labs.

24x7 Support

Our support team is available 24/7 to provide timely and effective solutions to all queries

FAQ's

A hands-on lab is a virtual environment where you can actively engage in practical exercises and simulations related to a specific subject or technology. It allows you to gain real-world experience and develop practical skills.

Upon enrolment, student will receive voucher code and access instructions to launch the lab environment.

No, generally, MOC Hands-On Labs are designed to be completed in one continuous session. Once you start a lab, it's recommended to allocate enough time to finish it in one go.

Only a system with internet access and a compatible web browser.

Yes, CloudLabs Hands-on labs often come with built-in tracking and reporting features. These features allow you to monitor trainee progress, track completion rates, and generate reports on lab performance. This enables you to assess individual or group achievements and measure the effectiveness of your training initiatives.

CloudLabs have the SLA of 15 days to update the Labs.

Learners are typically allowed to access the lab once.

We have CloudLabs Shadow which is an embedded feature integrated into the CloudLabs platform that lets Instructors shadow the learners environment.

Cloud Labs support team is available 24/7 for 365 days over email and live chat.

Email Support: labs-support@spektrasystems.com
Live Chat Support: https://cloudlabs.ai/labs-support

MB-910 includes

Azure

04 Days

06 Exercises

Role

Beginners

Managers and Decision-Makers

How to Purchase

Order labs:

Reach to us at:
psm-cloudlabs@spektrasystems.com

Requirements