MB-240: Microsoft Dynamics 365 Field Service

SKU: MS-700
What do you get
This package includes:
Hands-on Labs
Practice Tests
MB-240: Microsoft Dynamics 365 Field Service
Hands-on Labs

MB-240: Microsoft Dynamics 365 Field Service

Explore Microsoft Dynamics 365 Field Service in CloudLabs' MB-240 Hands-on Lab. Gain practical knowledge in work order management, resource scheduling, and service agreements. Learn to create and manage work orders, schedule resources, and enhance customer satisfaction through optimized field service operations.
Lab Description

The MB-240 Hands-on Lab focuses on providing comprehensive knowledge and skills for effectively managing field service operations using Microsoft Dynamics 365 Field Service. Participants will learn how to configure and customize the application, manage work orders, schedule resources, track assets, and leverage analytics for improved field service delivery.


Prior experience with Microsoft Dynamics 365 applications and a solid understanding of field service concepts will be helpful. Familiarity with basic administration tasks in Dynamics 365 and knowledge of service management processes will be beneficial.

Learning objective

Upon completion of the MB-240 Hands-on Lab, learners will have the expertise to efficiently manage field service operations using Microsoft Dynamics 365 Field Service. They will possess the knowledge to configure and customize the application, manage work orders and scheduling, track assets, and utilize analytics for enhanced field service delivery.

Lab Exercises
Configure Field Service
Manage Work Orders
Schedule and dispatch work orders
Field Service mobile app
Customer assets and connected devices
Power Platform
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A hands-on lab is a virtual environment where you can actively engage in practical exercises and simulations related to a specific subject or technology. It allows you to gain real-world experience and develop practical skills.

Upon enrolment, student will receive voucher code  and access instructions to launch the lab environment.

No, generally, MOC Hands-On Labs are designed to be completed in one continuous session. Once you start a lab, it's recommended to allocate enough time to finish it in one go.

Only a system with internet access and a compatible web browser.

Yes, CloudLabs Hands-on labs often come with built-in tracking and reporting features. These features allow you to monitor trainee progress, track completion rates, and generate reports on lab performance. This enables you to assess individual or group achievements and measure the effectiveness of your training initiatives.

CloudLabs have the SLA of 15 days to update the Labs.

Learners are typically allowed to access the lab once.

We have CloudLabs Shadow which is an embedded feature integrated into the CloudLabs platform that lets Instructors shadow the learners environment.

Cloud Labs support team is available 24/7 for 365 days over email and live chat.

  1. Email Support: labs-support@spektrasystems.com 
  2. Live Chat Support: https://cloudlabs.ai/labs-support  
MB-240 includes
MB-240: Microsoft Dynamics 365 Field Service
04 Days
07 Exercises

Cloud Administrator

Cloud Solutions Architect

Cloud Sales Specialist

Cloud Developer

Cloud Security Engineer

Cloud Consultant

Cloud Project Manager

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