MB-910: Microsoft 365 Fundamentals

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This package includes:
Hands-on Labs
Practice Tests
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MB-910: Microsoft 365 Fundamentals
Hands-on Labs

MB-910: Microsoft 365 Fundamentals

The MB-910 Hands-on Lab offers an immersive introduction to Microsoft Dynamics 365 Customer Engagement Apps, emphasizing CRM essentials. Participants explore how Dynamics 365 streamlines customer interactions, enhances sales processes, and optimizes overall customer relationship management.
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Lab Description

The MB-910 Hands-on Lab provides a comprehensive introduction to Microsoft Dynamics 365 Customer Engagement Apps, focusing on the fundamental concepts and functionalities of the CRM (Customer Relationship Management) module. Participants will gain a solid understanding of how Dynamics 365 can streamline customer interactions, improve sales processes, and enhance overall customer relationship management.


No prior experience with Microsoft Dynamics 365 is required. However, a basic understanding of CRM principles and familiarity with business processes will be beneficial.

Learning objective

Upon completion of the MB-910 Hands-on Lab, learners will have a strong foundation in the core features and capabilities of Microsoft Dynamics 365 Customer Engagement Apps. They will be equipped with the knowledge to effectively utilize Dynamics 365 to enhance customer engagement, optimize sales activities, and improve overall customer relationship management.

Lab Exercises
Work with customer engagement apps
Manage Customers and Activities
Create a simple Customer Journey
Implement Azure Key Vault
Secure network traffic
Manage access with RBAC
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A hands-on lab is a virtual environment where you can actively engage in practical exercises and simulations related to a specific subject or technology. It allows you to gain real-world experience and develop practical skills.

Upon enrolment, student will receive voucher code  and access instructions to launch the lab environment.

No, generally, MOC Hands-On Labs are designed to be completed in one continuous session. Once you start a lab, it's recommended to allocate enough time to finish it in one go.

Only a system with internet access and a compatible web browser.

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CloudLabs have the SLA of 15 days to update the Labs.

Learners are typically allowed to access the lab once.

We have CloudLabs Shadow which is an embedded feature integrated into the CloudLabs platform that lets Instructors shadow the learners environment.

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  1. Email Support: labs-support@spektrasystems.com 
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MB-910 includes
MB-910: Microsoft 365 Fundamentals
04 Days
06 Exercises


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